Privacy Policy
Effective Date: 26th/Aug/2025
At Probity Consult Limited, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, use our website, or engage with our services.
1. Who We Are
Probity Consult Limited is a Managed IT Services and Consulting firm based in London.
Contact Details:
Phone: 0203 916 5413
Email: info@probityconsult.co.uk
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information – name, email address, phone number, company details.
Business Information – details about your company, services required, IT systems.
Technical Information – IP address, browser type, cookies, and website usage data.
Financial Information – payment details where necessary for billing.
Communication Records – emails, phone calls, or enquiries made to us.
3. How We Use Your Information
We use your personal data for the following purposes:
To provide our IT services, consultancy, and support.
To respond to enquiries and customer support requests.
To manage contracts, billing, and payments.
To send updates, newsletters, and marketing (only if you have opted in).
To improve our website and service offerings.
To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
Contract – to deliver the services you have requested.
Consent – where you have given us permission to contact you.
Legal Obligation – to comply with laws or regulations.
Legitimate Interests – to improve our services and manage our relationship with you.
5. Sharing Your Information
We will never sell your personal data. We may share your data with trusted third parties such as:
Technology partners (e.g., Microsoft, Dell, Boxly, Dentally, Carestack).
Payment processors or accountants for billing.
Legal or regulatory authorities when required by law.
All third parties are required to keep your data safe and only process it in line with our instructions.
6. Data Retention
We keep your data only for as long as necessary:
Customer records – for the duration of our contract and up to 6 years afterwards.
Enquiry data – up to 2 years after your last interaction.
Financial and compliance records – as required by law.
7. Cookies & Website Tracking
Our website may use cookies to improve your experience, analyse traffic, and remember your preferences. You can manage or disable cookies through your browser settings.
8. Your Data Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, where applicable.
Restrict or object to how we use your data.
Request a copy of your data in a portable format.
Withdraw consent where we rely on it for communication.
To exercise your rights, contact us at info@probityconsult.co.uk.
9. Data Security
We use appropriate technical and organisational measures to protect your personal data, including secure servers, encryption, and regular monitoring.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 0203 916 5413
📧 info@probityconsult.co.uk