Client Overview
Waltham NHS Clinical Commissioning Group (CCG) is responsible for planning and commissioning healthcare services for the Waltham Forest area. With a strong focus on delivering high-quality patient care, it relies heavily on efficient and secure IT infrastructure to support its network of General Practitioners (GPs).
The Challenge
With Microsoft ending support for Windows 7, Waltham Forest NHS CCG faced a critical need to upgrade its IT infrastructure. The existing devices across GP practices were outdated, slow, and increasingly vulnerable to security threats. Continuing with unsupported systems posed significant risks, including:
- Security vulnerabilities due to a lack of updates
- Reduced system performance impacting staff productivity
- Incompatibility with modern healthcare applications and tools
- Compliance concerns with NHS digital standards
Solution
Waltham NHS CCG partnered with Probity Consult Limited, a trusted Managed IT Services and Technology Consulting firm, to lead the modernisation initiative. The project focused on:
- Comprehensive IT audit to assess the current state of GP infrastructure
- Strategic planning for a phased migration to Windows 10
- Procurement and deployment of modern, high-performance devices
- Data backup and migration to ensure continuity and integrity
- User training and support to ensure a smooth transition
- Implementation Highlights
- Several GP practices were upgraded within a few months
- Deployment of Windows 10 Pro across all devices
- Integration with NHS Digital tools and compliance with cybersecurity standards
- Minimal disruption to daily operations through after-hours and weekend rollouts
Results
- Enhanced system performance and faster access to patient records
- Improved security posture with regular updates and patches
- Increased staff satisfaction due to modern, responsive devices
- Future-ready infrastructure aligned with NHS digital transformation goals
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